Always Connected with Your Customers
With features such as remote extension, call forking to your mobile phone and call-back, OM50G assures you that no matter where you are, whether in your office, traveling abroad, or working at home, you will never miss any important business call.
Improving Call Answer Rate
The smart auto attendant can provide 24/7 live answering service to customers, and direct the incoming calls efficiently to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays. Even, it can deliver the calls from VIP customers to the agents directly, bypassing voice menus.
Reduction of Telecommunications Cost
OM50G has all the IP remote-calling functions needed to support the remote worker, business travel, and communication with branches through the Internet. With IP, international or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, OM50G can route calls intelligently according to call types. Combined with New Rock’s WeWei® softphone App and NeeHau™ SoftConsole, you can achieve more effective and comfortable communications between you and your customers.
For more information, contact us at global@newrocktech.com or leave an online message .
- Built-in analog-gateway modules and storage for recording, FoIP, and voicemail
- Headquarters and branch-office communications through SIP-based trunks
- Mobile extensions keep you connected anytime…anywhere
- The Windows-based SoftConsole provides click-to-dial, call history, and call recording
- Plug-and-play for IP phones
- XML/HTTP-based RESTful API for third-party applications
- Remote access via New Rock Cloud
- Management with New Rock or third-party Element Management Systems (TR-069, SNMP)
- Add-on middle-ware for hospitality applications
- Peer-to-peer communication between OM IP-爱游戏app and SIP terminals across NAT without the need for static IP addresses, DDNS or port mapping on the access router
- Class I lightning protection
2、Select the user login identity: operator
3、Enter the login password: ippbx123
4、Enter the verification code, click "Login"
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For SMEs whether outsourcing or self-built a call center, the price is always an obstacle. How to cross the price gap so SMEs can have an economical and practical call center? New Rock would like to share a case study of an entry-level call center for SMEs with you. -
The New Rock call center solution has the OM20G/50G IP-爱游戏app as the core component.With the “NeeHau” SoftConsole, and Wewei softphone to provide customers efficient, easy to use smart inbound call processing and customer call communication management solution. -
Huawei VoIP products are phasing out of the market gradually, many of their industry customers are affected by the changing supply situation. New Rock products have obtained Huawei IMS certificate in 2017, and can perfectly dock with the original Huawei 爱游戏app and VoIP gateway products, and can fully replace the old system with the solution that same functioned. Check out how NEW ROCK MX60E dock with HUAWEI U1960 to provide highly reliable call recording for property management company for better customer service. -
Huawei Airport Solution is mainly used to realize the internal user voice communication in the airport.The whole set of voice system involves multiple modules, each module interconnects through relay and interface to realize the big integration of the whole airport system, which includes office communication voice system, airport scheduling system, airport broadcasting system, eLTE wireless trunking system, recording system and billing system. -
New Rock has certified with the HUAWEI IMS-Terminal interoperability in 2017, are able to perfectly compatible with HUAWEI products. Thus New Rock Solution can fully replace the function of Huawei system, realize the unified management of the equipment in the phone system. -
Suitable for government and enterprises with new branches and branches with local outbound call needs; employees that travel a lot.
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- ●SIP Server Compatible
- ●IP Phone Compatible
- ●Enterprise voice and business system convergence
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- ●New Rock build a New VoIP phone system for Shanghai Planetarium
- ●Thousands of miles of cave tunnels, use VoIP for emergency call
- ●Give face-to-face care to the elderly using VoIP technology
- ●Support Max up to 300 party current call recording
- ●3 Days Counting Down！See You Soon At Channel Partner 2021 In Las Vegas
- ●Special Designed Solution for Small Call Centers
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